You can always delete your Morgenrutine account – in the app, in the web app or by writing to us. It's free, and you don't need to give a reason.
This page is a translation of the Danish page. If this translation and the original differ, the Danish version at morgenrutine.dk/slet-konto/ applies.
1. Cancel a subscription first
If you have the Family plan, cancel it under Settings → Subscription in the web app before you delete your account. Deleting the account does not stop the payment on its own.
2. Delete the account yourself
- In the web app — go to Settings → Account and choose Delete account.
- In the iPhone app — go to Settings and choose Delete account.
- In the Android app — tap the gear at the top and choose Delete account.
The account is closed straight away. You can no longer sign in, and our event log is anonymised so it can no longer be linked to you.
3. Have all your data deleted
To have all your data deleted – including routines, homework, appointments, meal plans and other content – write to support@morgenrutine.dk from the email address the account was created with, and write "Delete my account". You can do this whether or not you have already deleted the account in the app, and also if you no longer have access to the app. We confirm when it's done and delete the data no later than 30 days after we receive your request.
If you own a family, the family is deleted along with your account – including child profiles without their own login and the family's routines, meal plan and homework. Other adults in the family keep their own account but lose access to the family.
4. What we keep
Payment records that Danish bookkeeping law requires us to keep are stored for 5 years. Apart from that, we keep nothing about you once your data has been deleted. Read more in our privacy policy.
Questions? Write to support@morgenrutine.dk or use the contact form.